Privacy Policy aurga77 —
Our Commitment to Protecting Your Data

To deliver aurga77 services safely and efficiently, we need to collect certain categories of personal information from you. We only collect what is strictly necessary — nothing more.

Information You Provide Directly:

Data we collect is used solely for legitimate purposes directly related to the services you use at aurga77. We do not use your data for any other purpose without notifying you and obtaining your consent.

Purpose of Data Use:

• Account Management — handling your registration, login, KYC, and account security.
• Transaction Processing — securely verifying and processing deposits and withdrawals.
• Customer Support — addressing complaints, inquiries, and technical issues you report.
• Fraud Prevention — detecting suspicious activity and protecting your account.
• Responsible Gaming — monitoring play patterns and identifying players who may need support.
• Platform Improvements — analyzing usage to enhance the overall player experience.
• Legal Compliance — fulfilling reporting obligations to relevant authorities.

Aurga77 processes your personal data on valid legal bases. Depending on the type of processing involved, these bases include:

• Contract Performance — processing necessary to provide the services you registered for, including account management and payment processing.
• Legal Basis — processing for security purposes, fraud prevention, and service improvement.
• Legal Compliance — processing required under AML (Anti-Money Laundering) legislation and data protection regulations.
• Consent — for marketing communications you opted into during registration or updated at a later time.

Aurga77 does not sell your personal data. However, in the normal course of platform operations, we may share limited information with the following categories of third parties — and only to the extent necessary for those specific purposes:

• Payment Providers — to process your deposit and withdrawal transactions (e.g., banks, FPX gateway, eWallets). Only information required for processing is shared.
• Game Providers — providers such as Pragmatic Play or Evolution Gaming may receive anonymized player IDs for game technical purposes.
• KYC Service Providers — to verify your identity and age as required by regulations.
• Legal Authorities — when required by law, court order, or direction from a competent authority.

Aurga77 implements multiple layers of technical and organizational security to protect your personal data from unauthorized access, disclosure, modification, or loss.

Technical Security:

• 256-bit SSL/TLS encryption for all data communications.
• Encryption of sensitive data in databases using AES-256.
• Two-factor authentication (2FA) is available for all member accounts.
• Intrusion detection system (IDS) monitoring network activity 24/7.
• Regular security audits conducted by independent third parties.
• Environment separation — production data is never used in test environments.

Organisational Security:

• Access to members' personal data is restricted to staff who require it on a need-to-know basis only.
• All staff undergo regular data protection training.
• Clear and regularly tested security incident response procedures.

Aurga77 retains your personal data only for as long as necessary for the purpose it was collected, or as required by applicable law.

Once the retention period expires, data is securely deleted or anonymised so it can no longer be linked back to you.

As an aurga77 member and owner of your personal data, you have the following rights, which you may exercise at any time:

The aurga77 platform uses cookies and similar tracking technologies to ensure the platform functions properly, enhance the user experience, and help us understand how the platform is used.

Types of Cookies We Use:

• Essential Cookies — required for core platform functions such as login sessions and security. Cannot be disabled.
• Performance Cookies — helping us understand how players use the platform to improve the experience. Data is collected anonymously.
• Functional Cookies — storing your preferences such as language and theme for a more personalized experience.
• Analytics Cookies — used to analyze aggregated usage patterns for improvement purposes.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect certain features of the aurga77 platform.

If aurga77 discovers that a child's personal data has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. If you believe a child has registered on our platform, please contact the aurga77 support team immediately.

Aurga77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. The date of the most recent update is always displayed at the top of this document.

When significant changes are made to how we handle your personal data, we will notify you via your registered email or an in-platform notification at least 14 days before the changes take effect — giving you sufficient time to review and make decisions regarding your account.

If you have any questions, concerns, or wish to exercise your privacy rights, the aurga77 data protection team is ready to assist you.

You can reach us through the following channels — our team aims to respond within 3 business days for all privacy-related enquiries:

• Live Chat — available 24/7 directly on the aurga77 platform for immediate inquiries.
• Support Email — [email protected] for more detailed privacy inquiries.
• Telegram — for faster communication, our team can be reached via the official aurga77 Telegram channel.

All data rights requests must be submitted with sufficient identity verification to ensure we properly protect your privacy and do not disclose your data to unauthorised parties.